Service Sales Engineer

Posted:
Location: Canton, MA

We are seeking a high-performing, results-driven Service Sales Engineer to accelerate revenue growth, expand our market footprint, and build high-value client partnerships within an assigned territory. This dynamic, field-based role blends proactive business development with strategic relationship management. You will serve as a trusted advisor to key decision-makers—actively prospecting, uncovering complex operational needs, and positioning our solution portfolio to win new business and secure high-value contracts. If you thrive on pipeline creation, closing strategic opportunities, and navigating complex sales processes to drive market expansion, this role is for you.

Key Responsibilities

Responsibilities include, but are not limited to:

Proactively cultivate and maintain strong, high-level relationships with prospective and key accounts to understand their business drivers and influence purchasing decisions.

Identify new sales prospects and project leads within designated market segments to support overall company growth strategies.

Spot qualified bid opportunities, lead response preparations, and participate in contract negotiations with target customers.

Develop new client contact leads, qualify prospective projects, and partner with the internal Business Development team to advance pipeline opportunities.

Represent the organization at industry trade shows, conduct product presentations, and organize client-facing workshops to showcase offerings and boost brand awareness.

Apply in-depth knowledge of organizational systems, programs, and field processes to enhance daily operations and improve sales performance metrics.

Required Qualifications

High School Diploma/GED or completion of an accredited trade/technical school program

3+ years of progressive sales experience

2+ years of experience with HVAC, Building Automation, Commercial HVAC, Blueprint Drawings/Design layouts, or the Construction industry.

Ability to travel to local customer sites as needed

Preferred Qualifications

Bachelor’s degree in Mechanical, Industrial, or Electrical Engineering

Proven sales or hands-on experience in Building Automation Systems (BAS), HVAC, commercial construction, electrical, or plumbing trades.

Strong technical aptitude with the ability to read and interpret engineering blueprints, mechanical drawings, and system schematics.

Ability to convert complex technical features (e.g., BAS integration, air quality controls) into compelling financial and operational value propositions for clients.

Experience uncovering upsell opportunities for add-on solutions, including remote monitoring tools, software analytics platforms, and retrofits.

Proficiency using CRM systems (e.g., Salesforce) to track leads, manage recurring contract renewals, and maintain accurate revenue forecasts.

Skill in navigating long sales cycles, managing pricing discussions, and securing long-term service agreements with building owners and facility managers.

Ability to communicate complex technical concepts clearly and effectively to diverse stakeholders, from C-suite executives to facility engineers.

Demonstrated ability to work alongside field technicians, project managers, and engineering teams to identify service leads and execute client handoffs.

Strong organizational skills to balance high-volume administrative contract tracking with proactive sales outreach and client visits.

Applicants must be legally authorized to work in the United States. We are unable to offer sponsorship for employment visa status for this position.

Associate Controls Engineer - Automated Logic - Building Automation (BAS)

Posted:
Location: Canton, MA

About This Role

As an Associate Controls Engineer, you will be crucial to ALC’s business through the designing of building automation systems created specifically for each individual customer. We are looking for someone who works well in a team and has excellent problem-solving, time management, and multi-tasking skills. You will work to build new skills and advance existing skills while completing smaller projects on your own.

Key Responsibilities

Design and program building automation systems, site-specific configuration of control system, and control algorithms.
Adhere to project requirements and company and customer standards of design, programming, and implementation.
Create a clear design document for project teams with technical information.
Document and communicate the building automation system design and revisions.
Develop graphical and text-based interfaces for building automation systems.
Test programming and interfaces prior to implementation.
Provide technical support to sales representatives to ensure customers’ needs are met.
Identify and communicate project opportunities and risks.
Support functional testing for building systems.
Required Qualifications

High School Diploma or GED with 2+ years of HVAC, Controls or Building Automation experience OR Associate Degree in Engineering.
Ability to travel up to 20%.
Preferred Qualifications

Bachelor’s degree or higher in an engineering or construction discipline.
Experience in HVAC controls, Building Automation, or related industry.
Basic knowledge of primary functions of building automation system software and associated engineering tools, Automated Logic suites preferred.
Basic knowledge of Automated Logic software, peripherals, add-ons, services, or hardware design.
Understanding and/or experience with IP networks
Understanding and/or experience with Microsoft Visio and/or similar software.
Ability to understand written sequences of operations, diagrammatic depictions of systems.
Familiar with third-party communication protocols used in building automation, such as BACnet, Modbus, SNMP, LON, N2, etc.
Able to translate technical information to both technical and non-technical audiences.
Capable of climbing ladders or using other lift equipment over 8 feet above grade, and capable of lifting items up to 50lbs.

Automated Logic- BAS/BMS Field Engineer

Posted:
Location: Canton, MA

About This Role

At Automated Logic, a Carrier Company, we provide a work home for seasoned experts. As a Field Engineer, you are the primary technical owner for turn-key project delivery. We are looking for trusted advisors who can navigate complex system architectures and provide high-level mentorship to the field team.

This role demands proficiency of ALC and/or building automation systems and the flexibility to travel as project priorities shift. If you are a proactive leader who thrives on end-to-end accountability and solving high-stakes automation challenges, you’ll fit right in.

Our technicians say:

“I finally found it. Not just a job. Not just a paycheck. A work home.”

If that sounds like you, welcome home.

Key Responsibilities

Turn-Key Delivery: Own the install, commissioning, and troubleshooting of DDC systems. Deliver full software solutions, including sequencing, graphics, and alarms.
Technical Leadership: Act as the lead resource and mentor for junior techs. Serve as a trusted advisor to customers, ensuring predictable, high-quality outcomes.
Risk & Coordination: Partner with Project Managers to manage risk and align execution. Coordinate with teams to ensure clear communication and reliable delivery.
Travel & Flexibility: Travel as needed and stay adaptable to shifting priorities, project demands, and field workloads.
Proficiency & Growth: Demonstrate deep proficiency with ALC products, system architectures, and ASHRAE guidelines. Apply this expertise to deliver safe, high-performance systems across complex customer environments.
Project Integrity: Maintain expert-level documentation, including commissioning logs and progress tracking, to ensure safe and compliant system delivery.
Required Qualifications

High School Diploma or GED.
2+ years of professional experience in Building Automation or HVAC.
Must possess a valid, current Driver’s License and be insurable by the company’s insurance carrier.
Ability to lift items up to 50 lbs and perform physical tasks such as squatting and climbing for extended periods.
Capable of working over 8 feet above grade and proficient in the use of ladders and motorized lift equipment.
Preferred Qualifications

Leadership & Mentorship: Proven ability to act as a technical authority and mentor junior engineers in a collaborative field environment.
Complex Project Delivery: Executes turnkey building automation solutions with minimal oversight, focusing on high-quality field execution and resource management.
Advanced Integration & Networking: High skills-level proficiency in integrating diverse platforms and managing complex TCP/IP and wireless networking.
System Troubleshooting: Advanced diagnostic skills for resolving high-level technical challenges in controls, sensors, and software, at the equipment and system level.
Training & Communication: Dedicated to delivering site-specific technical training to building owners and operators while maintaining clear documentation.

Automated Logic- BAS/BMS Master Field Technician

Posted:
Location: Canton, MA

About the role
If you’ve been in the BAS world a while, you know the difference between a job that just keeps you busy and one that keeps you engaged, respected, and growing.

At Automated Logic, a Carrier Company, our Senior Technicians describe this as the place where they finally found both challenge and balance. A place that trusts your judgment, values your craftsmanship, and gives you the tools and autonomy to make an impact.

As a Master Field Technician, you’ll be the expert voice on-site — leading complex commissioning, solving deep system problems, and shaping how buildings perform. You’ll mentor newer techs, partner with strong project teams, and be counted on to deliver the kind of precision work our customers remember.

Our long-tenured people put it simply:

“I finally found it. Not just a job. Not just a paycheck. A work home.”

If that sounds like what you’ve been looking for, we’d like to welcome you home too.

At Automated Logic, we believe in investing in our people. As a Senior Technician, you’ll have access to:

Professional Development Training programs, certifications, and continuing education in BAS technologies and leadership.
Career Pathways and Leadership Opportunities Opportunities to advance into roles such as Project Engineer, Technical Manager, or Operations Lead, as well as mentor junior staff and contribute to strategic initiatives that shape our service delivery.
Recognition & Rewards Recognition programs that celebrate your contributions.
What you’ll gain

Health & wellness benefits, 401k, paid time off and competitive wages - along with fleet vehicle eligibility and OT opportunities
Stability and respect. Many of our field engineers have been here 10–20 years — because their work, time, and expertise are valued.
Freedom to execute. You’ll own your projects, make field calls, and collaborate closely with engineers and PMs who trust your expertise.
Continuous learning. Access to advanced training in WebCTRL®, networking, integration, and system analytics.
Balance and culture. Leadership that respects family time, and a team that looks out for one another.
What you’ll do
Lead commissioning and optimization of advanced BAS for HVAC, lighting, and energy systems.
Troubleshoot and resolve complex technical and integration issues across multiple platforms (WebCTRL®, Niagara, Schneider, Honeywell).
Integrate third-party systems using BACnet, Modbus, or LonWorks.
Configure controls, trends, alarms, and reports; manage secure network connections.
Provide guidance and mentorship to junior technicians.
Deliver customer training and ensure systems perform exactly as promised.
Required Qualifications
High School Diploma or GED.
5+ years of experience in Building Automation, HVAC, or technical field.
Capable of climbing ladders or using other lift equipment over 8 feet above grade
Capable of lifting items up to 50lbs.
Valid and current Driver’s License and can be insured by the company’s insurance
Preferred Qualifications
Bachelor’s degree, Associate’s degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.
Proficient with advanced building automation software, such as WebCTRL, and installing building automation controls.
Ability to navigate and integrate into a variety of building automation systems.
Expert with TCP/IP networks including wireless technology.
Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.
Ability to communicate technical information to a non-technical audience.
Excellent communication skills as well as the ability to work well in a team environment.
Proficient with Microsoft 365 applications.
At Automated Logic, you’ll find the kind of work that challenges your mind, respects your time, and rewards your mastery — in a place that feels like home.