**SUMMER** Launch Attendant

Launch Driver
Parker's Boat Yard Inc. is a small family owned and operated full-service yard for maintenance, repairs and yacht brokerage located in Red Brook Harbor in Cataumet, MA. We are currently seeking Launch Drivers for summer 2023. Launch Drivers are responsible for taxing customers and guests between the dock and mooring field and to serve marina customers and guests by performing a variety of tasks including, but not limited to general operation of the docks and assisting boaters. The Launch Driver must work to maintain a safe and clean environment throughout the harbor and marina facilities.

Responsibilities
• The Launch Driver operates a USCG inspected launch to transport customers and guests between the boat yard dock to boats in the mooring field
• Responsibilities include watchkeeping for boats in mooring field, on dock and dinghy dock and taking appropriate action to safeguard any boats and passengers before problems occur
• Professionalism while monitoring and communicating over marine VHF is essential-a helpful, polite, service- oriented attitude with willingness to lend a hand
• Peripheral responsibilities include general maintenance of waterfront and customer facing facilities and communicating any issues to management
• Provide PBY customers with the best experience possible
• Greet all customers in a manner that expresses a kind, courteous and professional character
• Help orient customers and guests to the marina, facilities, and answer other commonly asked questions
• Assist customers with general boating needs
• Maintain and clean restrooms, docks, walkways, grounds and other areas designated by management
• Line handling for boats landing and departing the dock
• Check lines for boats and dinghies secured to dock
• Manage mooring assignments under the guidance of office manager
• This is a seasonal position from mid May through mid October
• Ensure passenger safety and provide customer service

Qualifications
• Launch Drivers must have (or willing to immediately apply for) their USCG Approved Limited Master (Launch Tender) License and be 18 years of age or older.
• Strong boat handling skills in various weather conditions
• Ability to work safely around water
• Must be able to swim
• Must have a valid drivers' license
• Ability to lift 30 pounds
• Consistently treats others with dignity and respect
• Always communicates effectively and courteously with customers and coworkers
• Continuously follows policies and procedures while seeking out new and better ways of accomplishing duties
• Gladly provides responsive, and high level of service to our teammates and members
• Eagerly puts forth the extra effort to accomplish duties
• Adapts quickly and efficiently to changing priorities in order to meet teammate or member needs

Essential Duties and Responsibilities/Qualifications:
Launch Drivers must have (or willing to immediately apply for) their USCG Approved Limited Master (Launch Tender) License and be 18 years of age or older.*
Ensure docks and equipment are operational at all times
Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectations
Availability to work overtime when required
Ability to work weekends and holidays

Minimum Soft Skills Qualifications
Excellent communication skills
Positive attitude and willingness to learn
Ability to provide exceptional customer service and an understanding of customers' needs
Excellent interpersonal and collaborative skills while working both independently and within a crew
Demonstrates ability to prioritize and work unsupervised