The Davis Museum seeks a Security Supervisor - Visitor Services, one of two Security Supervisor positions that ensure the safety and security of the Davis Museum collections, staff, and visitors. Security Supervisor(s) at the Davis Museum are responsible for creating a safe and secure environment by implementing security policies and procedures related to the protection of art, museum facilities, staff, and visitors. The Security Supervisor - Visitor Services joins a hybrid team of Wellesley College employees, contract security, and students, and reports to the Manager of Museum Security and Visitor Experience. The position is Part Time, Hourly, Non-Exempt.
This in-person position contributes to ensuring that the Davis Museum is a warmly welcoming environment for all. It interacts with the public by assisting with gallery experiences, training and supervising Student Visitor Assistants (SVA’s), and providing customer service through the Museum’s front desk and store. This position regularly interacts with other campus departments (such as Facilities and Campus Safety) in addition to faculty, college classes, tours, and the general visiting public.
While preferred candidates will have experience in museum security settings and systems, candidates with experience in visitor services and a willingness to learn are encouraged to apply.
Primary Responsibilities:
Visitor Services:
Provides excellent “front line/customer service” as the liaison between the Davis and the Museum’s communities of staff, faculty, students, alumnae, and public visitors
Collaborates with and supports Davis staff; works closely with the Curator of Education and Public Programs on student cross-training
Assists Security Manager in interviewing and hiring Student Visitor Assistant (SVA) employees
Trains, sets schedules, and supervises the Student Visitor Assistant (SVA) employees
Implements Davis policies, gallery rules, and regulations
Building Security:
Demonstrates a willingness to learn about art museum security skills, current exhibitions and programs
Demonstrates a commitment to training in art museum-specific security skills
Undertakes training in all Davis security technologies, policies, and procedures, including Life Safety and emergency response measures
Securely opens and closes the Museum
Monitors all electronic security and fire alarm systems
Manages the safe evacuation of staff and patrons during an emergency
Assists with medical emergencies and direct responding agencies (WCPD, WFD)
Shared supervision of contract security guards and implements training as needed
Monitors mechanical systems and environmental conditions
Provides coverage for Security Manager and the other Supervisor (sick days and vacation weeks)
Shares a planned on-call schedule and responds to alarms off hours
This is a Wellesley College “Essential Worker” position, under our Emergency Plan incumbent may be required to work extended hours as dictated by the needs of a particular emergency response incident
Position Requirements:
Minimum of 3 years’ experience in the museum security/security/law enforcement/fire safety fields is preferred; education or experience in museum visitor services will be considered
Knowledge of and experience with security technologies including; intrusion / fire alarm control systems and Security camera systems preferred
Solid computer skills on Google, desktop PC and iPad platforms and capacity to train as needed
Responsible, reliable, trustworthy, and dependable
Effective oral and written communication skills
Ability to exercise sound judgment in carrying out established policies and procedures in emergency settings
Ability to work a flexible work week including weekends and evening special events
When warranted/needed will cover security guard positions
Work Schedule: 30 hours per week on average, Wednesday through Saturday; 10 month academic year appointment
Must pass a background check
Above responsibilities and requirements are the basic expectations of the position. Other specialized projects will be assigned by the Security Manager as needed.
The successful candidate will join the staff of a museum at the center of the intellectual life of a vital undergraduate campus, will align closely with the Davis Museum’s DEAI values of inclusion, excellence, innovation, and access, and will bring strong commitment to to the unique orientation of the academic museum and to the teaching mission of the Davis. Candidates must be creative and flexible with strong verbal and written communication skills and an ability to work well with a broad spectrum of the Museum’s communities. Excellent problems-solving skills and ability to work in a team-oriented environment are essential; candidates must be collegial, collaborative, and committed to a positive culture.
Additional Job Details:
All employees hired are strongly encouraged to be up to date with all vaccination and boosters against COVID‐19.
Company Description
Wellesley’s mission is to provide an excellent liberal arts education to women who will make a difference in the world. We advance our mission by working together as a community—faculty, students, staff, and alumnae.
Embark on a fulfilling career journey at Wellesley College, where we prioritize your well-being and professional growth. As a valued member of our team, you'll enjoy a comprehensive array of benefits and resources designed to enhance both your work-life balance and long-term success.
Competitive Compensation: Experience competitive wages ensuring your dedication is recognized and rewarded.
Exceptional Benefits Package: Access a comprehensive benefits package, including health, dental, vision and pre-tax saving benefits, life insurance, disability coverage, and more to safeguard your health and that of your loved ones.
Commuting and Transportation: Enjoy the convenience of free parking on our picturesque campus, easily accessible from major roadways. We are also accessible via the MBTA commuter rail.
Paid Time Off: Take advantage of paid vacations, personal days, sick time, and holidays to recharge and maintain a healthy work-life harmony.
Retirement Savings: Plan for the future with our retirement savings plan. Wellesley College contributes up to 10.5% towards your 403(b) plan for eligible employees
Work/Life and Wellness: A hybrid work environment for select positions (additional details will be provided during the interview process), caregiving support through Wellthy, legal plan insurance, pet insurance discount and a variety of other resources including retirement planning, free onsite and virtual fitness classes and access to cultural and leisure activities throughout metro-Boston.
Professional Development: Enhance your skills and explore growth opportunities through continuing training and pathways for growth within our supportive environment.
Tuition and Education Benefits: Invest in your education with tuition benefits, and access resources to navigate student loan forgiveness, reinforcing our commitment to your ongoing learning.
Campus Privileges: Enjoy free use of our state-of-the-art athletic and fitness facilities with onsite fitness classes, Library resources, and seize opportunities to attend diverse campus events that contribute to a vibrant community.
Apply today and take your first step toward a rewarding career with Wellesley College – where your unique strengths and success are celebrated as part of our shared commitment to inclusivity!
About the Davis.
One of the oldest and most acclaimed academic fine arts museums in the United States, the Davis Museum is a vital force in the intellectual, pedagogical and social life of Wellesley College. It seeks to create an environment that cultivates visual literacy, inspires new ideas, and fosters involvement with the arts both within the College and the larger community. The Davis collections, including some 16,000 objects, span global history from antiquity to the present and include masterpieces from almost every continent. Today, the holdings are housed in an extraordinary museum building, designed by Rafael Moneo, winner of the Pritzker Architecture Prize. In addition to dynamic presentations of the permanent collections, and installations that support specific coursework and research interests, the Davis hosts a rotating series of engaging temporary exhibitions and programs organized to inform, challenge, and inspire visitors.