Undergraduate Payment Delinquency

Purpose

This policy addresses the timeline of undergraduate billing due dates, the consequences for students not paying on time and the Academy departments that are accountable for applying these consequences.

Scope

Departments that are accountable:  Office of Student Financial Services, Commandant’s Office and Registrar’s Office.

Policy

Billing Dates
Billing Due dates will be communicated to students in the following places:

• Emails sent to incoming and current students via their MMA email account
• The Academy Website
• On the student e-bills that are posted in Self Service Student Finance

Delinquency ConsequencesIf a student fails to make full payment or enroll in an official payment plan by the billing due date they will receive an email reminding them of the due date and informing them of a $100 late fee to be assessed two weeks from the due date.  If the bill is not settled prior to the first day of the semester the student may receive an additional $150 late payment fee, may be unenrolled from classes and may receive a Class II.  A hold will be placed on the student’s record, denying access to view grades, add/drop classes or register for any subsequent semesters.

If a student withdraws from the Academy and has an outstanding balance due, in addition to placing a hold on the student’s record, the following procedure will be followed:

• An original letter is sent to the student’s home address indicating the balance due with a due date of 30 days. The student is given the opportunity to set up a monthly payment plan if they are unable to pay the balance in full within the 30 day timeframe.
• If payment is not made in full and the student has not set up a monthly payment plan, a series of 3 additional letters will be mailed to the student, one month apart.  30 days after the fourth reminder is sent, the student will receive a letter indicating that their file has been sent to a collection agency.  The student will be responsible for the outstanding balance along with any collection fees associated with their account. Once the account has been sent to the collection agency all communication from that point on will be between the student and the collection agency.
• Should the student wish to return to MMA, all outstanding balances (including collection fees) must be paid in full before the student is given clearance to return to the Academy.

Scheduled Actions