Catering Manager

Chartwells Higher Education @ Massachusetts Maritime Academy is seeking a dynamic Catering Manager to lead our catering department. In this role, you will bring innovative catering solutions to life, consistently exceeding client expectations. You'll collaborate closely with our Executive Chef to craft personalized menus for a wide range of events, from intimate gatherings to exclusive VIP affairs on campus.

Key Responsibilities:
Lead and Coordinate: Oversee all aspects of both internal and external catering events, ensuring flawless execution and exceptional client satisfaction.
Strategic Planning: Develop and implement a comprehensive catering marketing strategy. Provide clients with a full-service event planning experience, offering customized menu options tailored to their unique preferences and needs.
Team Development: Lead the recruitment, training, and scheduling of catering staff. Foster a culture of excellence, mentoring your team in service techniques, menu presentation, and adherence to best practices and policies.
Operational Excellence: Ensure seamless operation across all catering functions, with meticulous attention to detail in labor and food cost management. Oversee every phase of event preparation, from transportation and setup to execution and cleanup.
Client Relationship Management: Cultivate and maintain strong relationships with clients, ensuring our catering programs align with their goals. Focus on delivering exceptional experiences that lead to long-term client satisfaction and retention.
Additional Responsibilities: Take on additional tasks as needed to support the overall success of our dining services.

Preferred Qualifications:
• Associate’s degree in hospitality or culinary arts
• Minimum of 5 years of experience in the hospitality industry including 2 years in management (Catering Management) is required
• Booking, selecting and costing menu items, pricing contracts, and resourcing temporary help and equipment experience is key
• The ability to supervise food preparation, service, and cleanup is also essential

Associates at Chartwells Higher Ed are offered many fantastic benefits.
• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)