The Deputy Director of Utilities oversees the day-to-day operations, maintenance, and engineering support of the Utility Plant and energy distribution across the campus. This role involves supervising Utility Plant Operators, ensuring safe and reliable delivery of utilities, and providing guidance for skill enhancement and success among the workforces.

Responsibilities include implementing training programs for staff improvement, maintaining compliance with laws and regulations, and participating in campus planning and budgeting processes. Additionally, the Deputy Director manages maintenance activities, supports research efforts, and collaborates closely with senior management to allocate resources effectively.

Examples of Duties:

Plans, delegates, and oversees the day-to-day activities of the Utilities Plant, including project assignments and program management. Conducts regular evaluations of work procedures and collaborates with key staff to address any issues that arise.
Manages the maintenance and repair of the Plant and Utilities, including preventive maintenance programs and oversight of electrical and mechanical systems. Develops and updates procedures necessary for efficient plant operation and operator qualification.
Works with Facilities Department managers to establish priorities, select consultants, and oversee facilities-related maintenance and operations. Conducts regular inspections to ensure compliance with standards and identifies deferred maintenance needs.
Supervises outside contractors to ensure adherence to contracts and specifications. Attends construction meetings related to utility projects and directs plant operations to maintain efficiency and meet environmental standards.
Oversees the 13.8 kv distribution system and ensures compliance with university policies, as well as state and federal regulations regarding emissions and safety.
Develops campus energy policies and guidelines, monitors energy consumption trends, and provides technical support for energy management efforts.
Implements and monitors Standard Operating Procedures for utility plant and pump house operations, including cooling/heating water and electricity distribution.
Manages utility budgets, forecasts future needs, and develops capital plans for infrastructure improvements.
Documents building and customer utility requirements and identifies opportunities for equipment and tool upgrades. Coordinates emergency response efforts and recommends corrective measures as needed.
Counsels and advises personnel on job-related matters and prepares counseling reports and performance evaluations. Makes recommendations concerning disciplinary actions.
Participates in the interviewing of candidates for positions and provides recommendations on hiring decisions.
Maintains communication and positive relationships with faculty and staff from the various University departments and outside regulatory agencies. Represents the Facilities Department's mission and needs in interactions with members of the University community and outside agencies.
Keeps informed of, adheres to and enforces all University policies as applicable.
Performs additional duties as required.

Qualifications:

Bachelor's degree in mechanical engineering, Plant Engineering, or a related field, coupled with at least ten years of relevant experience, or an equivalent blend of education and experience.
Preferred: Master's degree in a related field.
Possession of a Massachusetts Third Class Engineer's License preferred.
Demonstrated expertise in engineering principles applicable to steam, hot water heating, chilled water systems, electrical generation, boilers, chillers, gas turbines, and distribution systems.
Proven comprehension of power plant operations, encompassing comprehensive knowledge of generating equipment, fuel handling, labor management, and cleaning protocols. Familiarity with plant engineering and maintenance functions, and their integration with operations.
Extensive familiarity with plant operations and associated automation systems.
Experience overseeing facilities, operations, maintenance, space, and equipment management in laboratory settings.
Proficiency in centralized building control systems and the upkeep of HVAC, electrical, plumbing, and other building systems within research laboratories, office spaces, and classrooms.
Preferable experience in managing unionized workforces.
Track record of collaborating with internal and external vendors and overseeing service contracts.
Ability to supervise utility plant workers, assign tasks, and manage workflow efficiently.
Proficiency in estimating labor and material costs accurately.
Skill in interpreting blueprints, plans, and specifications.
Aptitude for analyzing maintenance, repair, and construction data to formulate recommendations for safety, quality, and efficiency improvements.
Thorough understanding of relevant federal, state, and local codes and ordinances pertinent to utilities planning, design, construction, and maintenance.
Proficient in Microsoft Outlook, Excel, Word, and PowerPoint.
Competence in utilizing work order systems and Computerized Maintenance Management Systems (CMMS), preferably with experience in TMA work order systems.
Ability to cultivate a collaborative, team-oriented work environment.
Strong leadership, customer service, and communication abilities.
Excellent time management and organizational skills, with the capacity to manage multiple projects with competing priorities in a technical environment.
Skill in planning and scheduling work, including determining staffing, equipment, and material/supply requirements.
Demonstrated analytical, problem-solving, and decision-making skills.
Capability to access and work in maintenance spaces, including those requiring climbing stairs or ladders, navigating confined spaces, or traversing elevated catwalks.
Successful track record of working in diverse environments and complex organizational structures. o Familiarity with Life Safety Systems, including emergency generators.
Knowledge of Saltwater heat rejection equipment, such as pumps, heat exchangers, strainers, screens, and cooling tower

Is this job required to be on-call? Yes 24/7

Supervision Received:

The Deputy Director of Utilities reports to the Director of Utilities, MEPFP, and Research Facilities

Supervision Exercised:

The Deputy Director of Utilities manages daily operations, maintenance, and engineering support for the campus Utility Plant and energy distribution. They supervise plant operators, ensure safe and reliable utility delivery, and oversee staff training and development. The role includes maintaining regulatory compliance, managing maintenance activities, contributing to campus planning and budgeting, supporting research needs, and working with senior leadership to allocate resources effectively.

Application Instructions:

Please apply online with your resume, cover letter and list of three references.

Review of candidates will begin following the application closing date.

Salary Range: Commensurate with experience

This is a non-union exempt position.

All official salary offers must be approved by Human Resources.
UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.

About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

The Langham, Boston is one of the city’s most historic hotels and one of the most iconic luxury hotels in the US. You will be working with a passionate & talented Engineering team in ensuring the property guest rooms and public areas are maintained in optimum condition while in alignment with the culture and values of Langham Hospitality Group.

Key Responsibilities:
- Maintain and operate all building systems in a safe and efficient manner including life safety systems. Respond and resolve all guest requests and emergencies.
- Complete and record scheduled rounds for all building equipment. Make adjustments and repairs as needed.
- Preventative maintenance on HVAC equipment as well as deficiencies in guest rooms.
- Respond to all routine and emergency calls, determine course of action, and resolve.
- Monitor plant systems continuously via Building Management System on the computer. Make adjustments as needed and physically check on all abnormalities.
- Operate high pressure steam boiler per state law requirements and report all issues to EIC (engineer in charge). Fill out state log books.
- Remain on-duty until properly relieved by next shift engineer.
- Generate a pass-on report e-mail of all shift work performed and any abnormal conditions experienced during the shift, along with plant status.
- Monitor and respond to all fire protection system alarms and troubles
- Perform boiler water chemistry tests.
- Additional shift work as assigned.
- Schedule and shifts may change. Nights, weekends, and holidays may be required.
- Contact manager and sub-contractors to coordinate work and issues with phone.
- Knowledge of fire emergency procedures and duties of all assisting personnel.
- Follow all safety procedures including utilization of proper personal protective equipment and adherence to all Connect sustainability procedures.
- Follow all lock out tag out procedures.
- Perform preventive maintenance on auxiliary equipment and other tasks as assigned.
- Maintain all mechanical spaces in a clean, safe, and professional manner.
- Assist in the on-boarding of incoming personnel.
- Maintain all tools in a safe condition and report all deficiencies.
- Assist other engineers and departments as needed.
- Additional duties not mentioned above may also be requested by supervisor.
- The ability to lift/carry up to 75 lbs.
- Stay on feet for long periods of shifts.
- Stand, sit, reach, grasp, walk, climb, kneel, squat/bend, push/pull.
- Ability to properly operate hand and power tools.

Qualifications:
- Must be able to work 2 overnight shifts on Fridays and Saturdays in addition to 3 day shifts during the week.
- Excellent communicative skills in the written and spoken English language.
- Ability to use computers including but not limited to emails, spreadsheets, and building management systems
- Knowledge of the operation and maintenance of HVAC systems, motor driven fans, and pumps.
- A working knowledge of the use of hand and power tools used in operating, maintaining and repairing boiler room equipment, plant systems, and guest room appliances.
- Basic electric and plumbing skills required.
- Maintain all required licenses per Mass General Laws.
- 2 years HVAC or other facility experience
- Hotel experience preferred
- Legally authorized to work in the United States

For more information about the property, please visit: https://www.langhamhotels.com/en/the-langham/boston/