Port Captain - New York

Position Summary:
The Port Captain is responsible for overseeing the safe, efficient, and compliant operations of towing vessels within the company’s fleet out of Staten Island. Acting as the primary liaison between vessel crews and shore-side management, the Port Captain ensures that vessels are operated in accordance with company policies, U.S. Coast Guard regulations, and other applicable maritime laws. This role includes crew supervision, operational planning, maintenance oversight, and safety enforcement.

Key Responsibilities:
Monitor day-to-day towing vessel operations, ensuring safe navigation and towing practices.
Conduct vessel inspections to ensure compliance with regulatory requirements and company standards.
Assist with crew scheduling, training, and performance evaluations.
Provide operational support to vessel Masters and crews, offering guidance on best practices and problem-solving.
Coordinate with the maintenance department to schedule vessel repairs and preventive maintenance.
Participate in audits, drills, and safety meetings to promote a strong safety culture.
Ensure compliance with Subchapter M, ISM Code (if applicable), and all local, state, and federal regulations.
Investigate marine incidents and accidents, providing reports and recommendations for corrective actions.
Assist in developing and implementing operational procedures and emergency response plans.
Support logistical coordination for crew changes, fuel, provisions, and equipment.
Maintain close communication with dispatch, customers, and marine terminals to support towing operations efficiently.
Qualifications:
U.S. Coast Guard license (Master of Towing Vessels) preferred or significant experience in tug/towboat operations.
Minimum 5 years’ experience in marine operations, preferably in tug and barge or towing industry.
Strong knowledge of towing regulations, Subchapter M, and maritime safety standards.
Excellent leadership, communication, and organizational skills.
Ability to work in a dynamic and fast-paced environment.
Proficient with maritime software and Microsoft Office Suite.
In return for the above, our client offers a generous base salary, excellent benefits and paid time off. This is a great opportunity to join an established tug operator that continues to enjoy year to year growth.

#operations

McAllister Towing has provided superior tugboat service to New York Harbor since 1864, when Captain James McAllister, great-grandfather to current president Brian Buckley McAllister, bought his first sail lighter to carry cargo from Manhattan to Brooklyn. Today, McAllister's tugs provide a wide variety of services to the busy ports of New York and New Jersey, serving the most concentrated and affluent consumer market in the world and handling a significant part of the 16 million tons of cargo that passes through the port every year. In addition to ship docking services and general harbor assist work, New York based tugs are regularly employed in offshore towing along the entire East Coast.

McAllister is proud of its long history in New York Harbor and continues to provide its clients and customers with the highest quality service. McAllister Towing is seeking highly motivated individuals to apply as a Sales Administration Manager. The job responsibilities and description of duties is highlighted below.

Sales Administration Manager

The Sales Administration Manager is responsible and accountable to the Senior VP Sales.
Supervises:

This role has no direct reports
Description of Duties:

The Sales Administration Manager oversees foreign accounts and supports the Sales Department with reports, tariff management, and interface with other departments.

Manage McAllister’s foreign accounts.
Liaison for all foreign agents.
Solicit customer contracts via the foreign agent.
Handle all annual renewals.
Manage foreign agent relationships: communicate with foreign agents regarding questions on ships and invoicing company wide. Resolve or escalate issues.
Assist Sales Department in negotiating contracts with all customers.
Accounts Payable – Commissions and Customer Discounts
Verify accuracy of customer invoices, discounts, and statements of account.
Manage the agent commission payment process. Review reports, set up spreadsheets, calculate commissions, and prepare check requests to pay foreign agents.
Work with the Accounting and Information Technology Departments to verify customer account accuracy.
Additional Sales Support
Communicate with local agents regarding forthcoming ships calls/activity.
Respond to inquiries from local & foreign agents.
Provide bid rates and estimates to agents for ships coming into ports.
Communicate with General Managers and dispatchers to help identify what ships may be covered by a given account.
Support local port personnel in researching customer details.
Confirm orders and contract terms by email.
Update customer profile and deal terms for all customers.
Provide general support in managing invoicing.
Support Sales Managers in sales pricing issues.
Prepare and Update Monthly Sales Meeting Reports
Sales Meeting Agenda
Contracts Acquired/ Renewed
Expiring Accounts
Tariff Management. Involvement in all aspects of tariff rate increases and customer relationship management database, including the following:
Generate an analysis of tariff increases.
Generate a draft tariff and validate correctness.
Manage tariff implementation process, oversee tariff publication and notice.
Assist with loading new pricing into company database.
Manage sales staff in following functionalities:
Coordinate with team administering the customer relationship management database and invoicing systems.
May be tasked with accounts receivable responsibilities.
Notify ports of delinquent customers.
Minimum Requirements:

Bachelor’s degree or related experience.
Proficient in Microsoft Office applications, customer relationship management software, and marine operations software.
Strong quantitative, interpersonal, and communication skills.
Maritime industry experience a plus.
Physical Requirements:

The ability to operate a computer terminal.
The ability to operate telephones and standard office equipment.
Job requires four days per week attendance in Lower Manhattan.
Salary:

(Annual - $100,000.00 - $125,000.00)

FLSA Status:

Administrative Exempt

*This position description does not promise or imply that the functions listed are the only duties to be performed or that the position may not change or be eliminated. Employees are always expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors.

Equal Employment Opportunity Employer:

We are an Equal Employment Opportunity (“EEO”) Employer.
It has been and will continue to be a fundamental policy of McAllister Towing not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws.

This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.