The Office of Physical Resources & Planning (OPRP) provides complete and integrated planning and design services, construction management, building renewal, maintenance, and operations management to maintain the physical resources of the FAS campus. To accomplish this mission, OPRP relies on a unique set of IT systems and applications to fulfill its day-to-day business needs.

Duties & Responsibilities
Responsible for directing a wide range of support functions and all activities relating to building operations, building systems, security, maintenance, services, and facility budget control for FAS locations, including Widener Library, Lamont Library, Pusey Library, Houghton Library, and Harvard Library (HL) locations, including the Harvard Depository/RMS. Manage and oversee the security program for all FAS Libraries and HL. The FAS portfolio totals 800,000 Sq. Ft., and the HL portfolio totals 200,000 Sq. Ft., combined budgets $10M+.

Job-Specific Responsibilities:
• Lead all aspects of building operations to ensure the highest quality service is provided.
• Provides leadership, supervision, and guidance to building operations and administrative staff, door checker staff, and contractors, including maintenance, security, mail, and custodial staff.
• Serve with a dotted-line reporting relationship to the HL Director of Administration and Finance and as a member of the Senior Administrative Team, participate in strategic planning and goal setting for the FAS and HL organizations.
• Establish and oversee processes needed for maintenance, emergency repairs, safety program, and renovations.
• Develops, prepares, and manages annual building budgets and requests.
• Develops long-range maintenance and life cycle costing plans for building systems.
• Manage and oversee the security program for all FAS and HL library locations (including but not limited to Widener, Lamont, Pusey, Houghton, Tozzer, Yenching, Fine Arts/Littauer, Loeb Music, Cabot/Science Center, Statistics/Science Center, Math/Science Center, Film Archives/Carpenter Center, Audio Preservation/Story St., Physics/Jefferson Lab, 625 Massachusetts Ave., 90 Mt. Auburn St., 8 Story St. and 1000 Mass. Ave).
• Serve as the primary point of contact during library building emergencies, renovations, and security incidents across FAS and HL locations.
• Work closely with Harvard University Police Department, external agencies, and relevant organizations to anticipate and address security concerns and develop security programs for the Libraries.
• Collaborate with the Library Preservation team to ensure environmental conditions meet preservation standards.
• Meet regularly with library department heads to ensure building operations and security needs are addressed and understood.
• Oversee and review computer-based HVAC, security & fire systems, monitor safety compliance, coordinate inspections, and ensure adherence to applicable codes and regulations.
• Continually manages and monitors project and work order systems to ensure timely and effective completion of work
• Partner with OPRP and Harvard University Office for Sustainability to implement best operations and maintenance practices, and to actively support FAS greenhouse gas and energy reduction goals.

Basic Qualifications:
Bachelor's degree plus 10+ years of progressive work experience managing facilities OR, in lieu of a degree, at least 12 years of progressive work experience managing facilities. Proven ability to analyze and resolve large-scale facility, logistical, and organizational issues. Strong computer and data analysis skills. Previous supervisory experience.

Additional Qualifications and Skills:
BA/BS preferred. Professional, with ability to communicate effectively with faculty and senior administrators. Diplomacy, negotiation, and consensus-building skills.

Additional information
• Standard Hours/Schedule: 35 hours per week
• Compensation Range/Rate: The salary will be determined based on the position and the candidate’s relevant experience.
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
• Pre-Employment Screening: Identity, Education, Criminal

Work Format Details
This position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Working under the direction of the Account Director, prime responsibilities to manage the work flow of preventive and corrective maintenance activities to assure compliance with client’s metrics and facility operational reliability.

When called upon, perform mechanical troubleshooting and repair of critical infrastructure support systems necessary for efficient operation of mechanical, electrical, plumbing, elevator and energy management controls systems in assigned portfolio

Provides leadership and motivation for all employees by communicating core beliefs and values to create a positive work environment through fairness and equality.
Establishes goals and performance criteria and measurement processes to proactively manage employees. Coordinates implementation of annual performance objectives. Assists in developing a reporting format (i.e. spreadsheet) to track completion of these objectives.
Maintains accuracy of site-specific documentation for all assets, including but not limited to property information books, as-built drawings, drawing review documents, site operating manuals and emergency operations manual.
Schedules work and preventive maintenance tasks during periods of system inactivity or scheduled down-time to reduce chances of business interruptions.
Schedules maintenance activities including work requests and preventive maintenance. Works closely with management to ensure effects on operations are recognized, well planned and coordinated.
Ensures all engineers are properly equipped with the necessary uniforms and tools that may be required to perform their work.
Monthly review of preventive maintenance cycles and tasks to improve maintenance efficiency and response.
Manage Building Engines / Plant Log programs. Monitor and manage work productivity through service call and preventative maintenance call program reporting.
Conduct periodic inspection and audits to confirm compliance with operations and maintenance programs including: service call programs, preventative maintenance, loss control prevention activities, safety training, hazardous materials, OSHA compliance, water treatment and record keeping.
Facilitate and monitor safety training programs to maintain compliance with company mandated requirements.
Regularly inspect all MEP machinery/equipment and rooms as well as other work areas to ensure good housekeeping and safe working conditions. Produce monthly report on conditions of same.
Ensure machinery inspections and individual personnel License requirements by both MA DPS and/or Insurance Underwriter are kept current.
Responsible for the overall direction, setting priorities, coaching, coordination and evaluations of employees.
Development of employee goals and initiatives to promote individual skill advancement.
Monitor all contracted maintenance, repair and construction activities for conformance to established building policies and standards. Inform Senior Engineering Manager of all defective or nonconforming conditions.
Review shift schedules of direct reports to assure proper coverage during vacation and holiday absences.
Assist in the technical training and upgrading of skills of less qualified staff.
Pursue employee development objectives recommended by the Senior Engineering Manager or Client.
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.