Energy Efficiency (C&I) Program Manager
Hybrid Delivery Full time CPMD-D4
Massachusetts, United States
Overview
Building on our deep expertise in energy efficiency, Resource Innovations (RI) is seeking a Commercial & Industrial (C&I) Program Manager to join our growing team in New England!
In this role, you will lead strategic delivery of large-scale energy efficiency programs, overseeing a cross-functional team of outreach, engineering, and operations professionals, overseeing all aspects of program design, implementation, and performance management. You will serve as a trusted advisor to utility clients and industry partners, leveraging market insights, technical expertise, and stakeholder engagement to deliver results that align with client goals and advance regional energy transformation.
A proven track record of project management, operational efficiency, and client satisfaction are keys to success. This position will be highly visible within the organization and plays a critical role in our expansion in the Northeast region.
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Key Responsibilities
• Develop and manage C&I program design, including work plans, resource allocation, and performance strategies to achieve contractual goals and performance metrics.
• Monitor program progress against goals, provide accurate forecasts to internal and external stakeholders, and ensure all deliverables are completed on time and within budget.
• Anticipate and adapt to evolving market dynamics, developing creative, data-driven solutions to emerging challenges.
• Lead, mentor, and develop a high-performing team, setting clear objectives, fostering accountability, and cultivating a collaborative, results-oriented culture.
• Conduct in-depth market and contractor participation analysis, including geographic opportunity assessments, to inform program strategies.
• Build and maintain strong relationships with clients, subcontractors, community partners, and industry stakeholders to maximize program reach and effectiveness.
• Partner with internal teams (IT, Marketing, Finance, HR) to create operational efficiencies and deliver seamless program execution.
• Serve as primary client point of contact, managing expectations, ensuring satisfaction, and proactively resolving issues.
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Qualifications
• Residence in Massachusetts or willingness to relocate.
• Bachelor’s degree in business, energy, engineering, or a related field (Master’s degree preferred).
• Minimum 8+ years of experience in energy efficiency, clean energy, or a related field, with at least 3 years in a supervisory role.
• Demonstrated success managing large-budget programs, including strategic planning, contract negotiation, and budget oversight.
• Strong analytical, problem-solving, and communication skills with the ability to translate complex technical concepts into actionable strategies.
• Proficiency in Microsoft Office Suite, CRM platforms, and budget management tools.
• Commitment to sustainability and passion for creating meaningful environmental impact.