For over 100 years, Massachusetts Maritime Academy has been preparing women and men for exciting and rewarding careers on land and sea. As the nation's finest co-ed maritime college, MMA challenges students to succeed by balancing a unique regimented lifestyle with a typical four-year college environment. As a member of the cadet corps you will live, study, sail, work and play in an atmosphere that encourages you to be your best.
Operations Supervisor
Technical Area
Energy Systems Engineering
Facilities Engineering
Marine Engineering
Location
Carrier Corporation
Canton, MA
United States
Job Summary
Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor for our Boston Metro location!
The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.
Full Job Description
https://jobs.ccs.utc.com/job/canton/operations-supervisor-boston-metro/1...
CAM04: CSS-Canton,MA 95 Shawmut Rd, Canton, MA, 02021 USA
Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.
Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor for our Boston Metro location!
The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.
Responsibilities:
Book, plan, schedule and create work orders for preventive maintenance, repairs, start-up, warranty, and modernization
Administer service contracts to optimize profits, verify obligations are met, ensuring customer satisfaction and retention
Dispatch technicians to service calls while ensuring the scope of work and time requirements are well communicated
Assist leadership in driving on time, within budget completion of service jobs
Meet weekly, monthly and quarterly invoicing and receivable deliverables
Assist leadership with the resolution of customer billing disputes
Procure parts for scheduled maintenance, repairs and emergency service calls
Proactively monitor, pursue and sell field service and repair opportunities in an effort to ensure pull-through revenue goals are met.
Experience/Qualifications:
HVAC service industry experience preferred
Working knowledge of Salesforce.com, ServiceMax, SAP-S4, MS Office
Education/Certifications:
Bachelor's degree in Business Management or Engineering preferred
United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Contact Information
Keith.Savas@Carrier.com