Operations Supervisor

Technical Area
Energy Systems Engineering
Facilities Engineering
Marine Engineering
Location
Carrier Corporation
Canton, MA
United States
Job Summary

Carrier​ ​ is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor for our Boston Metro location!

The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.

Full Job Description

https://jobs.ccs.utc.com/job/canton/operations-supervisor-boston-metro/1...

CAM04: CSS-Canton,MA 95 Shawmut Rd, Canton, MA, 02021 USA
Carrier​ ​ is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier is a part of UTC Climate, Controls & Security, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide.

Carrier Commercial Service has an opening for an experienced HVAC Commercial Operations Supervisor for our Boston Metro location!

The ideal candidate for this role will have the ability to leverage technology to enhance the communication and operational efficiency of the service branch.

Responsibilities:

Book, plan, schedule and create work orders for preventive maintenance, repairs, start-up, warranty, and modernization

Administer service contracts to optimize profits, verify obligations are met, ensuring customer satisfaction and retention

Dispatch technicians to service calls while ensuring the scope of work and time requirements are well communicated

Assist leadership in driving on time, within budget completion of service jobs

Meet weekly, monthly and quarterly invoicing and receivable deliverables

Assist leadership with the resolution of customer billing disputes

Procure parts for scheduled maintenance, repairs and emergency service calls

Proactively monitor, pursue and sell field service and repair opportunities in an effort to ensure pull-through revenue goals are met.

Experience/Qualifications:

HVAC service industry experience preferred

Working knowledge of Salesforce.com, ServiceMax, SAP-S4, MS Office

Education/Certifications:

Bachelor's degree in Business Management or Engineering preferred

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Contact Information Keith.Savas@Carrier.com