Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The Health, Safety, Security, Quality and Environment (HSSQE) Manager will primarily focus on safety and is responsible for working with all departments and all divisions to maintain all company safety standards, enforce compliance, and reduce incidents. Continual improvement is a daily objective, and working closely with the Regional VP/GM, the HSSQE Manager will ensure that all programs, protocols and activities are developed to enhance the safe experience of our crew and guests. The HSSQE Manager will work directly with port level management team but report to Hornblower Marine team.
Duties and Responsibilities:
Serve as Port Safety Officer.
Support and participate with the local Leadership Team.
Ensures that safety procedures and programs including, but not limited to, Lock Out/Tag Out, Confined Space Entry, Hatch Safety, Personal Floatation Device and all other Hornblower Group SOP’s are followed and implemented.
Conduct and assist in the completion of Job Safety Analysis (JSA) / Safe Working Procedures (SWP) Standard Operating Procedures (SOP).
Strong knowledge of state and federal regulations for health and safety.
Ensure the company complies with all applicable USCG and OSHA standards.
Enforce company safety procedures/policies.
Ensure that Personal Protective Equipment (PPE) is available and properly used.
Conduct routine safety site inspections.
Assists in identification, analysis, and mitigation of occupational hazards.
Inspect interior and exterior work areas to determine if safety hazards exist (looking for broken and damaged equipment, slip-and-fall hazards, and any unsafe conditions).
Observe workers to ensure that they follow company safety policies/procedures.
Solicit feedback from crew and use that feedback to improve existing programs or create new ones.
Provides safety information by collecting, analyzing, and summarizing data and trends; publishing reports; and special bulletins.
Continually improve the safety of our workplaces and our public areas.
Interacts with fellow managers in the development of training materials suited for each individual department.
Reviews training materials.
Analyzes training needs in individual departments, as well as improve and modify existing programs.
Audits the training requirements of the company.
Conduct scheduled internal safety audits to support continued compliance and training requirements.
Evaluates the effectiveness of training programs, providing recommendations for improvement.
Interacts with individual departments in the company to assist with proper documentation.
Coordinates, tracks and assists in delivering annual Workplace Safety Orientations to ensure 100% compliance.
Conducts audits of all safety data found in the company Safety Management Tracking System to ensure compliance.
Assists in the investigation, of all Class 2 and Class 3 incidents including the review and follow up of corrective actions.
Serve as the primary point of contact for all contract operational safety requirements and standards.
Facilitate communication between internal departments and external agencies to ensure alignment of safety protocols, incident reporting, and regulatory updates.
Represent the company in meetings, audits, and inspections conducted by other government agencies.
Provide timely documentation, reports, and follow-up actions required by external stakeholders.
Monitor changes in government regulations and contractual obligations, advising leadership on necessary adjustments to company policies and procedures.
Additional job duties as assigned.
Requirements & Qualifications:
Must be at least 18 years old.
High School Diploma or equivalent.
Familiarity with ISO 9001, 14001, 45001, ISM Code and/or other Management System standards a plus.
100 Ton Inland Master license or higher preferred.
Previous work with Safety Management Systems (SMS) a plus.
Current CPR Training or ability to get certified.
Transportation Workers Identification Credential (TWIC) or ability to obtain a TWIC within 90 days.
Strong customer service, organization, and interpersonal skills.
Maintain a high level of organization, detailed oriented and meet deadlines.
Handle multiple tasks/projects at one time.
Establish and maintain effective working relationships as required by job responsibility.
Listen effectively, assess the situation, determine relevant issues, & suggest solutions.
Have a working knowledge of computer skills, including but not limited to proficiency with Microsoft Office Suites.
Must be able to effectively understand and convey written and verbal information to coworkers and guests.
Maintain uniform and personal grooming in compliance with appearance standards.
Will be required to be available for work nights, weekends and on all major holidays.
Some travel may be required to support other company operations from time to time.
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.