What we’re looking for:
Nexamp is seeking to hire a full time entry level Operator to join our Operations Center in Lawrence, MA. You will be responsible for monitoring the fleet, identifying potential problems, coordinating with team members in the development of resolutions and when necessary, escalate issues to our service team, and track them in fleet management software. The Nexamp Operations Center is responsible for monitoring our fleet of renewable energy assets and maintaining the fleet at optimum performance, 24/7/ 365 days a year.
This is an entry level position for which we will train skilled people who are passionate about climate change and renewable energy. You will get the chance to learn from industry experts and grow in your career at Nexamp.
This role is a full time, expected to work 40 hours throughout the week, including weekends & holidays. You will be expected to work a shift between the hours of 7am-4pm ET, which will be determined upon hire. This role is full time out of our Lawrence, MA Operations Center.
Recruitment Timeline & Important Dates:
Nexamp’s Talent team will be reviewing applications and scheduling phone interviews on a rolling basis June through July. All applications should be submitted by June 27th. Onsite interviews will take place in our Lawrence, MA office on March July 16th and July 17th. The start date for the Solar Operator will be August 2025.
What you’ll do:
Monitor daily production of our solar photovoltaic and battery energy storage plants
Identify potential issues and conduct remote troubleshooting where possible
Provide detailed outage updates and resolutions in our monitoring platform
Make and receive calls with customers, equipment manufacturers, field technicians, utility personnel, and other Nexamp team members
Log information and facilitate resolutions to maximize production while ensuring personnel and equipment safety
Manage operations email inbox, including alarms and alerts from sites and associated equipment, and identify and alert appropriate personnel based on the situation and SOP
Assist in the generation of energy production reports
Continuously seek to optimize monitoring best practices and procedures
Occasionally will be required to work OT to support the needs of the Nexamp Operations Center
What you'll bring:
The ideal candidate must be enthusiastic, self-motivated, hands-on, results-oriented, and a team player.
Basic knowledge of electricity/electrical terms (voltage, current, power, energy) a plus
Ability to work 40 hours per week including weekends and holidays
High school diploma, prefer some post high school education, vocational or tech school is appropriate
Ability to understand and follow Standard Operating Procedures (SOPs)
Ability to work well in a structured, team environment
Ability to remain calm under pressure given an emergency situation at one of our facilities
Comfortable working through repetitive tasks with great attention to detail
Computer knowledge and competency with Microsoft Office tools including Word and Excel
Ability to read plans
Commitment to Nexamp's mission and have a passion for solving tomorrow's climate crisis today.
Demonstrated experience in effectively communicating information, ideas, and perspectives with people inside and beyond your organization.
Experience in showcasing initiative to make improvements to current work, processes, products, and services across the organization. We value accountability and an ownership mentality.
Ability to ask appropriate questions, analyze data, identify the root causes of problems, and present creative solutions.
Expertise in building strong internal and external relationships with customers and stakeholders, instilling trust and loyalty across the industry.
Eagerness to develop a fundamental understanding of how Nexamp operates and then apply that knowledge effectively to inform business decisions.