The Staff Assistant will work under the supervision of the Director of Student Financial Services and is responsible for assisting with the overall management of student billing and financial aid for the student body.

DUTIES AND RESPONSIBILITIES:

1. Coordinate and communicate with students, parents and others regarding bill payments, financial aid and billing questions, and compliance requirements.
2. Manage credit balances on student accounts and ensure timely refunds of excess funds to maintain Title IV compliance.
3. Manage outstanding student receivables and collections for undergraduate and graduate students to include keeping an updated list of current students with outstanding balances due, corresponding with students who have outstanding balances due and assigning their accounts to the state Intercept Program.
4. Manage outstanding student receivables for Continuing Education and Center for Maritime Professional Training and communicate with staff regarding outstanding balances.
5. Management of monthly payment plan for undergraduate students.
6. Assist with preparation of 1098-T tax forms.
7. Assist with the processing of health insurance waivers and health insurance enrollment.
8. Effectively communicate compliance requirements to students and other parties as appropriate.
9. Assist with processing and reconciling daily cash receipts and bank deposits.
10. Analyze transactions and resolve reconciliation discrepancies.
11. Manage daily reconciliation of cashiering sessions.
12. Process all invoices for National Guard members 
13. Assist with the transmittal of student financial aid onto student accounts.
14. Prepare reconciliations and analyze specified general ledger accounts, including all financial aid and DGCE accounts.
15. Coordinate all DGCE student trial balance activities.
16. Resolve any reconciliation discrepancies for financial aid and DGCE accounts.
17. Assist with month and year end closing of accounting processes.
18. Manage daily cash management of deposit and withdrawal from Academy operating account.
19. Analyze and prepare accounting reports for month and year end review for management.
20. Resolve discrepancies and record adjustments on trial balance as needed.
21. Represent the Office of Student Financial Services at Open Houses, Accepted Student Day, Orientation, and other events as needed.
22. Other duties as assigned.