Licensed HVAC Technician's (Multiple shifts available)

The HVAC Technician is responsible for the maintenance, repair, and installation of HVAC equipment, ductwork, controls, exhaust equipment, and other building equipment in a facility. This includes the ability to troubleshoot HVAC equipment and controls, perform necessary repairs, and maintain HVAC equipment as part of the facility's preventive maintenance program. The Technician must demonstrate professional competence and attention to detail to ensure that all HVAC systems function at optimal levels, promoting a safe and comfortable environment for all building occupants.

Job Responsibilities:

Troubleshoot HVAC equipment and controls to identify problems and perform necessary repairs.
Conduct ongoing maintenance of HVAC equipment as part of the facility's preventive maintenance program.
Install ductwork, refrigeration piping, air conditioning units, and exhaust equipment.
Operate, maintain, and log all HVAC and MEP equipment under the direction of the supervisor.
Respond to tenant service requests and build positive tenant relationships through prompt and courteous responses.
Carry out preventive maintenance and repairs on HVAC equipment such as plumbing and electrical systems as directed by the supervisor.
Maintain computerized or manual logs detailing preventive work performed on equipment.
Assist in inventory management by helping order stock and maintain supplies.
Respond promptly to emergency situations and client concerns.
Review tenant and client improvement plans and inspect active construction areas for compliance with building rules and regulations.
Inspect buildings, grounds, and equipment for unsafe or malfunctioning conditions and report to management.
Perform minor repairs on doors, hardware, locks, windows, ceilings, and floors.
Troubleshoot and make recommendations to improve maintenance operations and implement savings opportunities.
Comply with all applicable codes, regulations, governmental agency directives, and company policies related to building operations and practice safe work habits.
Daily communication with property management, engineering staff, security, tenants, and contractors/vendors is essential.
Perform other related duties as assigned such as snow removal, assisting other tradesmen, and emergency repairs.
Completes work in accordance with UG2's Standard Operating Procedures and Work Instructions.

Key Interactions:

Engage with all leaders and stakeholders.
Engage with all employees organizationally as needed.
Engage with customers and clients.
Requirements (Knowledge, Abilities, Skills, and Education and/or Experience):
Minimum of five years of experience as an HVAC technician in a commercial/industrial/higher education facility.
Familiarity with HVAC and electrical codes.
Ability to plan and organize work.
Proficiency in brazing, soldering, and welding.
HVAC License a plus.
Mechanical and electrical aptitude with large tonnage HVAC equipment.
Must be able to change refrigeration compressors, service cooling towers, rebuild or replace large centrifugal pumps, service & repair VAV boxes, troubleshoot and repair energy management controls and programming.
Must be able to work varying shifts, weekends and holidays as needed.

Working Conditions and/or Physical Requirements

The role requires the ability to lift up to 50 pounds, climb ladders, work in tight spaces, and perform physical labor related to maintenance and repair.
The noise level in the work environment is usually moderate to loud.
Possible frequent exposure to moving mechanical parts and risk of electrical shock. Occasional exposure to wet and/or humid conditions; high, precarious places and outside weather conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Availability to respond to after-hours emergencies as necessary.

About UG2:
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. At UG2, we set the standard in facility services through our relentless pursuit of innovation and excellence. We take pride in exceeding client expectations and fostering a culture of continuous improvement.
Every team member is integral in shaping our strategy and driving our mission. By embodying our commitment to service excellence, they directly contribute to UG2's growth and our reputation for delivering unparalleled results in a client-focused industry.

The Lead HVAC Mechanic is responsible for overseeing and performing the maintenance, repair, and installation of HVAC equipment, ductwork, controls, exhaust systems, and other building mechanical equipment. This role provides technical leadership, guidance, and support to HVAC technicians and maintenance staff, ensuring high-quality workmanship and adherence to preventive maintenance standards. The Lead HVAC Mechanic is expected to troubleshoot complex HVAC and control systems, coordinate workflow, ensure compliance with codes and regulations, and promote a safe, comfortable environment for all building occupants.

Job Responsibilities

Leadership & Oversight
• Provide daily leadership, technical direction, and mentorship to HVAC technicians and maintenance staff.
• Assign, prioritize, and review HVAC work orders to ensure timely and accurate completion.
• Serve as the primary technical resource for advanced troubleshooting, diagnostics, and system optimization.
• Oversee contractor performance, ensuring quality, compliance, and adherence to project specifications.
• Train team members on new equipment, procedures, safety practices, and best-in-class maintenance standards.
• Assist management in planning HVAC projects, developing preventive maintenance programs, and identifying capital improvement needs.
• Monitor team productivity and ensure adherence to company policies, safety protocols, and regulatory requirements.

Technical Responsibilities
• Troubleshoot HVAC equipment and controls to identify problems and perform necessary repairs.
• Conduct ongoing preventive maintenance on HVAC equipment in alignment with facility standards.
• Install ductwork, refrigeration piping, air-conditioning units, and exhaust equipment.
• Operate, maintain, and log all HVAC and MEP equipment; ensure accuracy and completeness of team documentation.
• Respond to tenant service requests; model positive and professional customer service for the team.
• Perform and oversee preventive maintenance and repairs on HVAC-related plumbing and electrical systems.
• Maintain computerized or manual logs detailing preventive work performed on equipment; verify accuracy of team submissions.
• Support inventory management by monitoring stock levels, approving replenishment requests, and ensuring availability of critical supplies.
• Respond promptly to emergency situations and client concerns; coordinate team response as needed.
• Review tenant/client improvement plans and inspect construction areas for compliance with building rules and regulations.
• Manage fire alarm and sprinkler systems, coordinating shutdowns, inspections, and tests with vendors and contractors.
• Inspect buildings, grounds, and equipment for safety hazards or malfunctioning conditions and report findings to management.
• Maintain and operate life safety and fire systems.
• Perform minor repairs on doors, hardware, locks, windows, ceilings, and floors.
• Evaluate maintenance operations and recommend improvements or cost-saving opportunities; support implementation of approved changes.
• Ensure compliance with all codes, regulations, governmental directives, and company policies while maintaining safe work practices.
• Maintain effective daily communication with property management, engineering staff, security, tenants, and contractors/vendors.
• Perform additional related duties as assigned, including snow removal, assisting other trades, and emergency repairs.

Key Interactions
• Collaborate with organizational leaders and key stakeholders.
• Provide guidance and direction to employees across departments when HVAC expertise is needed.
• Maintain strong relationships with customers, clients, tenants, and vendors.

Requirements (Knowledge, Abilities, Skills, and Experience)
• Active HVAC License.
• Minimum of five years of experience as an HVAC mechanic in a commercial or industrial facility; prior leadership or lead-level experience preferred.
• Familiarity with HVAC and electrical codes and the ability to enforce compliance within the team.
• Strong ability to plan, organize, and direct work assignments.
• Proficiency in brazing, soldering, and welding.
• Mechanical and electrical aptitude with large-tonnage HVAC equipment.
• Ability to change refrigeration compressors, service cooling towers, rebuild/replace large centrifugal pumps, service/repair VAV boxes, troubleshoot energy management controls, and perform system programming.
• Ability to work varying shifts, weekends, and holidays as needed.

Preferred Qualifications
• Demonstrates strong attention to detail and accuracy.
• Identifies and resolves problems in a timely manner; capable of guiding others in problem-solving.
• Continuously builds knowledge and skills; actively shares expertise with team members.
• Responsive to customer needs and committed to maintaining high service standards.
• Treats others with respect; maintains integrity and ethics; upholds organizational values.
• Follows policies and procedures; completes administrative tasks promptly and correctly.
• Promotes quality and looks for opportunities to improve systems and operations.
• Complies with safety and security procedures; identifies and reports potential hazards.
• Adapts well to changes, manages competing demands, and supports the team through frequent shifts or unexpected events.

About UG2:
At UG2, a leader in facility services, we are committed to innovation, excellence, and client satisfaction. We are committed to developing the strongest customer relationships and the highest service delivery benchmarks in the marketplace.
Founded in 2012, UG2 is privately held and headquartered in Boston, Massachusetts. We also have regional offices in Chicago, Washington, D.C., New York City, West Palm Beach, Los Angeles, Sunnyvale, and Dallas.