Senior Facilities Systems Manager

Department: Facilities
Reports to: Director of Facilities and Capital Projects
Classification: Exempt; full-time with benefits
Salary range: $92,000-$100,000 depending on relevant experience
Schedule: 6:00 a.m. – 2:00 p.m. Monday – Friday; must be available on call

This is an onsite, Boston-based position. Local candidates strongly preferred. No agencies, please.

Isabella Stewart Gardner Museum Core Values
Isabella Stewart Gardner believed that art had the power to change lives and she built a beautiful, personal, and immersive Museum setting to do so. Today the Isabella Stewart Gardner Museum (ISGM) is a living embodiment of her bold vision; it’s a dynamic place where ideas and creativity in all its forms inspire visitors. Through exhibitions, music, programs, and performances we strive to tell new stories and challenge assumptions by engaging diverse voices and communities.

The Isabella Stewart Gardner Museum seeks to connect past with present, develop and sustain mutually beneficial partnerships with our local communities and artists, expand and diversify our audiences, and generate opportunities for creativity. We are firmly committed to creating both an inclusive work culture and a welcoming visitor experience. Our five-year strategic plan outlines the Museum’s core values, goals, and initiatives that serve as a renewal of Isabella’s promise for the Museum to be a place for “the education and enjoyment of the public forever.”

Position Summary
The Senior Facilities Systems Manager serves as a key member of the Facilities leadership team, overseeing the day-to-day efficient operations, maintenance, and repair of all Isabella Stewart Gardner Museum building systems at our Boston and Hingham campuses, including HVAC, plumbing, and energy management. This growth-oriented position is expected to support the Museum’s clean energy goals. The position also serves the primary point of contact for systems issues that arise in off-hours that cannot be resolved by the overnight staffing.

Essential Functions and Primary Responsibilities
Install, maintain and repair a variety of equipment such as compressors, heat pumps, fan coil units, fan units, pumps, cooling towers, chillers, and related piping.
Operate and maintain control systems associated with HVAC and refrigeration equipment.
Work from piping diagrams, schematics, blueprints, and sketches to plan, lay out, and troubleshoot complex HVAC systems.
Work with the Director of Facilities and Capital Projects on identifying priorities for capital project planning.
Manage capital projects related to HVAC systems.
Offer solutions and contribute to the analysis of systems upgrades or changes that align with the carbon emissions/clean energy goals for the Museum’s campuses in Boston and Hingham; optimize plant operations for energy savings.
Manage HVAC service contracts.
Schedule service from outside vendors when repair and maintenance cannot be completed in-house; supervises and manages contractors.
Support the Director of Facilities and Capital Projects as project manager, staff supervisor, and in other ways to support the operations as needed.
Follow all Museum and government-required safety protocols.
Perform other duties as assigned.

Required
Trade school graduate preferred, and additional courses in refrigeration and air conditioning installation and repair, and/or prior work experience in systems/mechanics.
Ability to collaborate effectively with other departments.
Ability to troubleshoot and problem solve.
Demonstrated integrity and ability to build trust and work in a sensitive environment (e.g., information privacy and protection of the Museum’s collection).
Very high degree of personal accountability.
Controls experience, preferably in Schneider Electric EcoStruxure Controls or Software House/C-Cure.
Experience in brazing and soldering.
Must possess a valid Massachusetts State Refrigeration License with at least four years’ applicable experience.
Must possess a valid EPA issued Refrigerant Transition and Recovery Certificate (Universal type).
Must possess a Massachusetts driver’s license with a clean driving record.
Ability to climb and work from ladders, scaffolds, lifts, and in pits.
Ability to work and multitask in an environment subject to frequently changing priorities and time deadlines.
Able to work independently with minimal supervision and as part of a team in a collaborative environment. Flexible and problem-solving attitude with a customer service orientation.
Ability to manually lift, push, and pull up to 60 pounds.
Ability to operate an aerial lift.
Good computer skills, including Google Workspace.
Excellent verbal and written communication skills. Able to give clear instructions.
Commitment to advancing the ISGM’s strategic initiatives, and especially carbon reduction and clean energy initiatives.
Must be available for on call duty 24/7, as needed.
Legal authorization to work in the United States.
Satisfactory background check.

Desirable
Museum and/or non-profit experience.
Knowledge of LEED certification.
Prior supervisory experience.