Manager, Vessel Chartering

Technical Area
International Business
Marine Transportation
Crowley Maritime
Jacksonville, FL
United States
Job Summary

SUMMARY: Responsible for managing the Commercial Operations desk to provide safe and reliable petroleum transportation service to our customers in addition to solving any problems that arise during the process.

Full Job Description

GENERAL RESPONSIBILITIES: Ensure that company vessels fulfill the customer requirements in accordance with applicable Charter Party contracts and customer voyage orders. Principal point of contact between the company and each customer as per specific vessel Charter. Prepare analysis of charter party economics and calculate voyage estimates. Maintain the budget and track vessel expenses. Provide direct communication and resolution of customer inquiries, requests, or complaints with various internal departments. Maintain charter part agreements, associated records, and backup documentation for cargo invoices and claims and in compliance with Corporate records retention policy. Coordinate voyage orders, confirm load compatibility with the vessels and provide updates to all concerned parties. Ensure the charter hire, demurrage and all other billings are accurate, invoiced timely, and monitor collection of same. Develop and publish historic and projected vessel schedules, while continuing to maintain relationships and continuous communications with customers on various cargo or other issues related to execution of voyages. Monitor, track, and analyze voyage performance measures. Coordinate with the customer for planned/unplanned events and periods for loss of charter hire. Coordinate, prepare for, and facilitate annual customer performance meetings. Maintain competitor and customer analysis and reports in respect to Jones Act petroleum fleet. Establish and maintain relationships with associated terminals that vessels call or may call as well as Agents serving ports that vessels call. Develop and maintain business relations with competitors and potential customers. Attend industry events.

EDUCATION: Bachelor’s degree in business, transportation or a related field; or a combination of post high school education and experience equal to nine (9) years.

EXPERIENCE: 5 years in petroleum vessel operations, chartering, marine transportation experience. Seagoing experience is preferred.

TECHNICAL PROFICIENCY: Proficiency with Microsoft Office products, including Word, Outlook, Excel, SharePoint, and PowerBI (or similar analysis tools). Knowledge of applicable computer applications and computer functions.

COMPETENCIES: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships with internal/external business partners. Ability to evaluate process effectiveness and develop improvements or alternatives. Ability to prepare, monitor and administer voyage analyses and budgets, as well as the ability to perform financial analysis. Ability to function effectively with, or as part of a team. Ability to directly or indirectly mentor, coach, train and/or supervise employees. Ability to effectively manage projects that may vary in nature and scope. Ability to identify and/or document existing and new trends, as well as evaluate and predict their impact on the organization. Ability to provide subject matter expertise, counsel, and effectively influence others at various levels within the organization. Ability to adapt to changing work demands. Knowledge of federal and state marine safety, health and environmental regulations. Knowledge of Federal and state statues and liability rules governing claims. Knowledge of and ability to apply the concepts, principles and practices of change management.

OTHER: USCG Licensed Officer preferred. Must be able to obtain a TWIC. Strong analytical and problem-solving skills. Strong understanding of commercial contracts and contract law, preferably maritime.

JOB SCOPE: Position impacts a single business unit/segment.

WORKING CONDITIONS: Works both inside an office environment and also outside in conditions of both high and low temperatures. May be exposed to odors, dust, dirt, mechanical hazards, high noise levels and potentially dangerous equipment. Must be able to crouch and stoop to get into areas with restricted headroom and be able to climb ladders. May require extended use of computer keyboard and viewing of computer monitor and ability to sit for long periods of time. Requires ability to travel to customer locations/events and to visit vessels.

Contact Information