A special mission college within the
Posting: August 2013
Please note, these are non-benefitted, part-time, temporary contract positions.
General Statement of Duties: Assist library students, faculty and staff with online services and equipment used in the Information Commons. Common requests include connecting to campus wifi, printers, and other online services. Assists members of the MMA community with inquiries concerning Blackboard, Gmail, wifi, and other campus accounts. Responsible for supporting the laptops and tablets checked out at the circulation desk. Other online administrative duties, such as creating content for the library’s Drupal website, will be assigned as required. Create IT help desk tickets for requests that surpass responsibilities of this position. Perform other duties as assigned.
Qualifications: Experience with customer service, desktop support, online services or equivalent is required. Excellent verbal and written communication skills, flexibility, and customer service orientation.
Preferred Qualifications: Blackboard, Google Apps and Apache Directory Studio experience.
Supervisor: Assistant Director of Library Systems/Electronic Resources Specialist
Shift & Days Off: Candidates must be able to work evenings, some weekends and Monday holidays. The work schedule is subject to change.
To apply, please submit the following documents: cover letter, resume, MMA application, Affirmative Action form, and contact information of three (3) professional references. These forms are located on the employment link under quick links on the MMA website: www.maritime.edu. Application materials may be saved, attached, and sent electronically to email@example.com. Alternatively, submit application materials by USPS to: Human Resources Department, Massachusetts Maritime Academy, 101 Academy Drive, Buzzards Bay, MA 02532. Finalist must complete a drug screening and background check.
MMA is an AA/EEO employer. Members of under-represented groups are encouraged to apply.
last updated 12-9-2013 by firstname.lastname@example.org